by Stephen Kuenzli | Feb 18, 2019 | DevOps
On Friday, J. Paul Reed sparked an interesting thread when he said that organizations that include anything resembling a “target resolution time” in their incident management process means the organization doesn’t trust their engineers to do their... 
by Stephen Kuenzli | Feb 15, 2019 | DevOps, Strategy, Systems
‘Lunch’ This is the final piece of a three-part series introducing the Principles and Value of DevOps. I am excited and relieved that after 15 years of trying to discover, learn, apply, and teach these practices, that we have matured so that it’s... 
by Stephen Kuenzli | Feb 13, 2019 | DevOps, Strategy, Systems
In the Principles of DevOps, I claimed DevOps will help you: Reduce lead time to valueDeliver changes correctly and accuratelyReduce time to detect and repair problemsImprove employee quality of life and retentionEnable architectural change But why do those even... 
by Stephen Kuenzli | Feb 11, 2019 | DevOps, Systems
Today we will examine the key principles of DevOps. This will be a primer to introduce you to the field or remind you of the basics. DevOps will help you optimize the delivery of technology services and improve the services themselves. Fundamentally, DevOps is... 